Domestic Shipping Methods In Jan 2001, Forrester PowerRanking rated Frys.com #1 for Delivery for the third time in a row! Simply put, we use the most efficient methods of order preparation and shipping available so you get your products fast and without a fuss. Our highly competitive Ground, 2nd Day Air, and Overnight Delivery rates via DHL are less expensive than most ground shipping rates. We offer Ground Service starting at $4.83, 2nd Day Air beginning at only $7.21, and Overnight Delivery via DHL starting at just $9.64 within the 48 contiguous states, depending on weight and zone. Because Overnight and Express services are not available in all locations, please refer to www.DHL.com before you choose such shipping methods for your particular city. Shipping charges include a handling charge and may not represent the actual cost of shipping. Your shopping cart shows the shipping charge for domestic 2nd Day Service. An option for Ground or Overnight Delivery is also available at checkout. An additional shipping charge will be added at checkout for orders shipping to Alaska and Hawaii. Ground service is not available in Alaska or Hawaii. During checkout the delivery charge will be confirmed once your delivery address has been entered. Orders shipped to AZ, CA, OH, NV, TX or GA, or IL, IN, and WA are subject to state and local sales tax, as applicable. We ship all available stock and do not hold orders until all products are in stock. For Saturday delivery, Overnight service must be selected. Saturday delivery is not available in all areas. Outpost.com does not deliver on Sundays and major holidays. In addition, Frys.com does not ship on Saturday, Sunday or major holidays. Ground service is not available in Alaska and Hawaii. Overnight Delivery is not available in remote locations, and Hawaii or Alaska. International delivery charges, including to PR and USVI, are determined at checkout after the delivery charge is entered. Frys.com requires a signature for 2nd Day and Ground Deliveries over $250.00 and Overnight Deliveries over $100.00. We also offer free ground shipping on selected products for all domestic orders.* (*All offers valid while supplies last and are for ground service only. For Saturday delivery, overnight service must be selected. Saturday delivery is not available in all locations. Other limitations apply. Orders shipped to AZ, CA, CT, GA or IL, IN, OH, NV, TX and WA are subject to state and local sales tax, as applicable. Frys.com does not deliver on Sunday or major holidays. Overnight Delivery is not available in all locations, including remote areas such as Hawaii and Alaska. Over Size Shipments Televisions 50" or larger, and any item exceeding 150lbs will ship through our alternate courier (ABF). Tracking information and delivery instructions will be provided via e-mail. Residential delivery is available within the continental U.S by ground shipping only with an average delivery time of 5-10 business days. Second day and Express service is unavailable. Standard ground shipping includes curbside service (delivery). Inside delivery, debri removal and delivery by appointment is available at additional cost. Delivery Attempts DHL will make two attempts to deliver your merchandise and will leave a door hanger notifying you of the attempt. If the package is undeliverable after two attempts, the product will be returned to our warehouse. You will be credited for the price of the item, but you will not be credited for any shipping and handling charges you may have been charged. If you refuse delivery, a credit will be issued for the price of the product but not for shipping charges (if applicable). All credits will be applied to the payment method in the original order. Leaving Signed Notes By leaving a signed note giving DHL permission to leave a package at the door, you have relinquished Frys.com and DHL of any and all responsibility for loss or damage. P.O. Boxes and APO/FPO DHL will not deliver to P.O. boxes. Please provide an alternative street address in the shipping information fields. If you still have the P.O. Box listed in the "ship to" address it will automatically default to the postal service. You must make sure you delete any reference to the P.O. or APO address from the shipping field. We can ship to APO/FPO addresses using U.S. Postal Service Registered Mail. Missing orders can only be traced after 15 business days from the ship date. Replacement orders or credit for damaged or missing orders will not be issued until the US Postal Service has approved the claim; the claims process could take as long as 4 - 6 weeks. The U.S. Postal Service imposes weight and size limitations on shipments to some locations. Please consult your local postal office for more information. Frys.com is not responsible for shipments which are delayed due to causes beyond the control of our carriers, including, but not limited to the following: Acts of God, riots, strikes or other labor disputes, air traffic control delays, disruptions in air or ground transportation networks due to events such as weather phenomena and natural disasters. Our in-store pick up feature allows you to order online 24 hours a day and pick up at your nearest Fry's Electronics store. In-store pick up is fast, easy, and free (no shipping charge) How do I choose in-store pick up option when shopping on line? 1. Simply click the "check out" button once you have selected the items you would like to purchase. 2. Enter your express account information or billing information. 3. Select "New! Store pick-up" option and enter your credit card security code. 4. Enter your zip code or city and state to check store availability. 5. Choose the most convenient store in your area. 6. Review your order and click on "submit order" button. 7. An order acknowledgement email will be sent to you immediately after submitting your order. 8. Once your order is ready, a second email will be sent to you confirming your products are ready for pick up. 9. Print copy of email and bring it to the selected Fry's Electronics location to purchase your items. What is needed to pickup my order when visiting the store? Simply bring the credit card used to place the order and confirmation email to any register to pick up your order. In-store pick up FAQ (Frequently Asked Questions) How long will the store hold my order? Your order confirmation email will contain the expiration date of your order. Orders containing advertised items are held until store closing on the day the advertisement expires or no longer than 72 hours. All other online orders will be held for 72 hours. Can I purchase additional items once I arrive at the store? Yes. Simply select any additional items and bring them to any register with your order confirmation email. When can I use the in-store pickup option? Frys.com accepts in-store pickup orders 24 hours a day. Our Fry's Electronics retail store hours are Mon-Fri: 8 AM to 9 PM, Saturday: 9 AM to 9 PM, Sunday: 9 AM to 7 PM. Note: Not all merchandise sold at Fry's Electronics or Frys.com is available for in store pickup. Can I have someone else pick up the order for me? To protect you as a cardholder, only the authorized user of your credit card can pick up your order. What if the product I want isn't in the store in my area and I need it soon? With our Next Day shipping option you can order until midnight EST and receive by 3 PM the next day. Click here for details (transit times) Can I use my Fry's Card or American Express Card to order on line for pickup in-store? In-store pickup is currently only available for customers using Visa, MasterCard, or Discover payment methods.