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International Shipping Methods
Through DHL, we quickly ship international orders just about anywhere in the world for very reasonable rates. Frys.com ships product internationally via DHL 48-72 hours plus additional time for local customs clearance. DHL shipments weighing more than 70 lbs. will ship as freight and not express. The service commitment is usually 3-4 business days longer than express. Unfortunately, we cannot ship international orders via U.S. Mail. Delivery time depends on product availability and shipping address. Orders shipped to an address different from the billing address will be delayed for verification (usually one extra day).

*For shipments to Canada only: Shipments up to 70 pounds will be delivered door to door. Shipments 70 pounds and over will be door to Airport and the customer will have to arrange pick up. DHL will deliver over weight items door to door for an extra fee. Customers must contact DHL directly to arrange for door-to-door delivery.

Back Orders and Partial Orders
Because we must charge for each order shipped outside the U.S., we hold international orders until everything ordered is in stock. To request shipment of a partial order, please click here to e-mail Customer Service.
Shipping Costs
Our arrangements with DHL allow us to ship for extremely reasonable rates. Frys.com charges you only what it costs us to deliver your order to your door. If an order is refused, we will credit for the cost of the product only, not the shipping charges.
Customs Charges
It is the customers responsibility to contact the local customs, DHL office regarding any additional and applicable customs, duties, or Vat charges. (Please note that some European countries charge a minimal customs handling fee, DHL does not include this in their price; therefore, you will be charged an additional $10 in addition to duty and VAT.)
APO/FPO
Merchandise cannot be shipped to an APO or FPO address via our usual couriers (DHL). We will ship to such addresses using U.S. Postal Service Registered Mail.

Mail addressed to military post offices overseas is subject to certain conditions or restrictions of mailing regarding content, preparation, and handling. Please consult your local postal office for more information.

We reserve the right to limit the amount that can be shipped via the US Postal Service. For more information, please refer to the APO/FPO and Post Office boxes .


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